Confused new user

[Storm]

Hope someone can enlighten me.
I just bought and payed for Orbit through PayPal. I then downloaded the software and ran the installation, a pop-up window appears asking for an email address, I’ve entered both email addresses I use but it says not recognised?

Any ideas what I’m doing wrong?

Cheers

[apollodome]

Hope someone can enlighten me.
I just bought and payed for Orbit through PayPal. I then downloaded the software and ran the installation, a pop-up window appears asking for an email address, I’ve entered both email addresses I use but it says not recognised?

Any ideas what I’m doing wrong?

Cheers

1) Are you using your PayPal address?
2) Have you received an email from the Admin to provide your VIN? If so, use THAT email.