Question about visiting a Volvo workshop in Europe.

[trasgu_driver]

Since working with Orbit on my car (2018 Volvo XC40), I've made several modifications (start/stop with memory, GPS navigation, alarm, VCM battery reset, heated steering wheel)... I'm having problems starting the car from the app. 

It doesn't respond to my commands, and sometimes it also fails to lock and unlock the car from the app. I've spoken with Orbit support several times, and they've helped by making various changes (removing the alarm). I've followed their advice and appreciate their help, but it hasn't worked; the car still won't start from the app. 

Here's my question: Do you think I can go to a Volvo workshop to have them check the module without having to undo the Orbit changes? Or will I need to undo all the changes?

[jos]

Hi,

simply connecting the 2018 XC40 to VIDA and performing a diagnostic readout does not normally reflash or change the ECUs. VIDA is capable of diagnostic readouts/fault tracing separately from software downloads.

The bigger issue is that VIDA can compare the vehicle's current configuration against Volvo's expected configuration. According to the OrBit community's accumulated experience, modified variant/configuration data can result in the vehicle being flagged/blocked for future Volvo software operations.

VIDA may subsequently refuse a software download/reload with an error along the lines of “This car or VIN is blocked for software download.”

The car should continue to operate normally; the problem becomes getting Volvo to perform certain software operations later.

So if you ask me and i expect support would tell you the same is to reset to OEM!

[x119]

You can go. But you might run into problems; the official advice is always to revert car both software and hardware to OEM before dealer visit.