EU market change
#1
I have a question about the European certificate or a market change, has anyone done that? My dealer says nothing much changes with that and it costs not cheap.
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#2
Not clear what do you mean here? Could you explain?
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#3
(01-12-2026, 07:25 PM)tomi Wrote: Not clear what do you mean here? Could you explain?

Dealer can request a certificate to volvo for example EU certificate for some cost, Volvo will provide them the certificate for your car and they will download then install it to your car, some say it converts the car from US to EU, my dealer said it does not change anything “much” or when they last tried to install on someone else's car the installation failed and in that case you still pay for the certificate, so i was curious if anyone has tried that before attempting it.

I think you cant request EU certificate in US though, i live in EU and the car is a US import.
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#4
Yesterday talked to other dealer, they said it’s communication certificate and nothing more (( I have already changed region from US to my country at the dealer for the app and Esim to work so i guess thats it
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#5
(01-17-2026, 02:33 PM)Dave Wrote: Yesterday talked to other dealer, they said it’s communication certificate and nothing more (( I have already changed region from US to my country at the dealer for the app and Esim to work so i guess thats it

Hi Dave,  did the people at the dealership manage to make Volvo On Call work?  I’m in the same situation as you — I went to the dealership to change the car’s region, but unfortunately they told me they can’t change the eSIM.
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#6
(01-18-2026, 08:02 AM)Tudorbm13 Wrote:
(01-17-2026, 02:33 PM)Dave Wrote: Yesterday talked to other dealer, they said it’s communication certificate and nothing more (( I have already changed region from US to my country at the dealer for the app and Esim to work so i guess thats it

Hi Dave,  did the people at the dealership manage to make Volvo On Call work?  I’m in the same situation as you — I went to the dealership to change the car’s region, but unfortunately they told me they can’t change the eSIM.

Hi, both Volvo On Call and the app were working fine before I changed the region. Dealer recommended the change, saying it could eventually stop working if kept on the US region. After switching, the car had no connectivity for about 24 hours, which they said is normal. After that, everything worked again.
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#7
(01-18-2026, 08:10 AM)Dave Wrote:
(01-18-2026, 08:02 AM)Tudorbm13 Wrote:
(01-17-2026, 02:33 PM)Dave Wrote: Yesterday talked to other dealer, they said it’s communication certificate and nothing more (( I have already changed region from US to my country at the dealer for the app and Esim to work so i guess thats it

Hi Dave,  did the people at the dealership manage to make Volvo On Call work?  I’m in the same situation as you — I went to the dealership to change the car’s region, but unfortunately they told me they can’t change the eSIM.

Hi, both Volvo On Call and the app were working fine before I changed the region. Dealer recommended the change, saying it could eventually stop working if kept on the US region. After switching, the car had no connectivity for about 24 hours, which they said is normal. After that, everything worked again.

I wrote you a few questions privately.
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