Have CEM Pin, but what about level 1 or level11 pins

[Landsicksailor]

Been months at this now.

I have the cem Pin kindly decoded by Orbit, but where do i get the Level 1 or 11 pin for the VCM battery?

I have to reset the battery in the VCM, using Orbit but keep getting warning about back up battery failure, volvo on call and have lost internet (via mobile phone).

I bought the correct 8.2v battery, not the 7.2v offered by many.

Can anyone help or advce, within reason in this day and age, about where to go?

thanks

Landsicksailor