Laggy Transmission - "Hesitation" at low revs / low gear

[iceman_jkh]

Thanks IMAY and Chris. 
I can confirm the car has the latest software.
I also learnt that they don't have a scanner that does 'everything' so they weren't actually able to reset some of the settings (eg: relearn shift point). FFS... why didn't they say that to start with. sigh.

I'll probably go for a Veepeak as the cheapest option and spend the money saved by going to a Volvo mechanic who at least has all the tools.