Error reading the car info

[IMAY2023]

According to pictures, it seems like Orbit is connecting to OBD2 but cannot communicate with the gateway.  
Have you tried to read the car the CAR with VDASH or any other diagnostic tool to read any kind of info like DTCs. 
Check the fuse CF20 (under the glovebox) that's the ODB2 port fuse and check CF35 fuse ( VEHICLE GATEWAY MODULE VGM).  
You can try resetting the whole car by disconnecting the negative terminal from the battery and wait at least an hour. Alternatively, If you do not want to wait, you can get a big resistor, disconnect both positive and negative terminals from the battery and connect those positive and negative wires with the resistor you have, that would drain all the remaining electricity.

thanks i will try later today and let u know

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According to pictures, it seems like Orbit is connecting to OBD2 but cannot communicate with the gateway.  
Have you tried to read the car the CAR with VDASH or any other diagnostic tool to read any kind of info like DTCs. 
Check the fuse CF20 (under the glovebox) that's the ODB2 port fuse and check CF35 fuse ( VEHICLE GATEWAY MODULE VGM).  
You can try resetting the whole car by disconnecting the negative terminal from the battery and wait at least an hour. Alternatively, If you do not want to wait, you can get a big resistor, disconnect both positive and negative terminals from the battery and connect those positive and negative wires with the resistor you have, that would drain all the remaining electricity.

thanks i will try later today and let u know

i dont have vdash or other diagnostic tools

Vdash is free, you can download it for basic read out.