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Breakdown/emergency service from Volvo no access to orbit
#8
Currently the "emergency service" process is:
  • Let the dealer take the car

That's it. Currently Volvo does not block cars, from configuration changes made by OrBit. This is due to the way OrBit works, it doesn't change the "variant codes" of the car, and that is what Volvo is looking at to see if it has been modified. 

The reason why I always reccomend "Restore to OEM", is we don't want to give Volvo a reason to start looking for those changes. And there are also some quirks, unlikely as they are, that could be found leaving the config changes when you go to the dealer. Or maybe the Tech is losing his mind when you have menu options the car shouldn't have ;-) So it's best to avoid the whole situation.

But if you are stuck, you can just bring the car in. Most likely nothing will come of it. 

*****That's the end of that




Even blocking is not the end of the world, if it does eventually come to that. Volvo doesn't like config changes. They block the car from loading software if it's modified, and then make you go through their process to get unblocked. I've been through it, it's a bit of a pain but ultimately they are just checking the car, make sure it is original and then unblock. I have changed my stance on this, they are being pretty reasonable. They don't want to support taking cars "out of spec" and any non-official accessories/configurations. 

My story was getting the car unblocked last month (from long ago before OrBit!) and the dealer fixed an issue under warranty in the same visit. I have not heard Volvo is doing anything more than "blocking" like "voiding warranties" and other scenarios one could make up in their mind ;-) But this is an open thread so anyone that has a bad outcome, feel free to share!
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RE: Breakdown/emergency service from Volvo no access to orbit - by Power6 - 06-04-2023, 09:31 PM

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